Terms & Conditions 

Definitions

Ø  ‘Look See Editing Services’ refers to a business with Australian Business Number (ABN) 16 159 202 724, and ‘Client’ refers to a person or other entity who use Look See Editing Services to conduct proofreading and/or editing services or contracts Look See Editing Services to conduct certain services.

Acceptance of the Terms and Conditions

Ø  The contracting of Look See Editing Services is acknowledgement that the Client has read, understood and agreed to the Terms and Conditions contained in this document. By accepting Look See Editing Services proofreading and/or editing services, the Client accepts all Terms and Conditions.

Ø  Look See Editing Services reserves the right to terminate all services or contractual obligations with the Client should the said Client violate any of the Terms and Conditions contained in this document.

Ø  All transactions and correspondence are bound to these Terms and Conditions.

Correctness and Accuracy of Client Information

Ø  The Client is responsible for providing true and accurate information with respect to their name, phone number, postal address, email address and all payment details. Failure to provide true and accurate information may result in a refusal to provide service. The Client assumes all responsibility for any problems, costs, errors and issues, as well as legal liability resulting from such false information, whether intentional, reckless, or inadvertent. All information submitted by the Client is confidential and secure.

Client Consultation

Ø  The Client must provide Look See Editing Services with all necessary information, documents, and assistance to enable Look See Editing Services to perform its services under the Terms and Conditions.

Ø  Look See Editing Services will contact the Client on all occasions where further clarification is required.

Submitting Documents

Ø  Clients must submit their work to Look See Editing Services via the online submission form to receive a quotation. A quotation will be provided by Look See Editing Services to the Client via email.

Ø  Quotations are valid for 30 days from the date of issue. Once a quotation is accepted, all additional materials required to complete the proofreading and/or editing task must be submitted to Look See Editing Services electronically via email (preferred method) or on disk or USB.  This will include any in-house style guides and preferred dictionary.

Content of Submitted Materials

Ø  Look See Editing Services does not endorse, recommend, or support the content of any documents provided by the Client. Clients are advised that plagiarism and the breach of copyright are serious offenses. Look See Editing Services assumes no responsibility or liability for the infringement of third party copyright in the content of said documents. 

Ø  Look See Editing Services recognises the right to free speech, but reserve the right to refuse to proofread/edit any document that advocates or incites violence, hatred, or discrimination in contravention of national and international laws.

Ø  Look See Editing Services is also not liable or responsible for any damage to computer hardware or software arising from the distribution of a computer virus.

Discounts

Ø  A 10% discount on the total price quoted is granted to all students.

Ø  A 10% discount on the total price quoted is granted to all non-profit organisations.

Ø  Look See Editing Services reserves the right to request proof at any time.

Ownership and Copyright

Ø  The Look See Editing Services site (www.lookseeedit.com & www.lookseeeditingservices.com) and business name ‘Look See Editing Services’ and trademark ’Look See Edit’ is owned and operated by Look See Editing Services. All material on this site is protected by international copyright and trademark laws. These names and materials cannot be used, copied, reproduced, republished, transmitted, printed, or modified without the permission of Look See Editing Services.

Ø  The Client retains sole copyright ownership and control over all materials submitted to Look See Editing Services for proofreading and/or editing.

Ø  Look See Editing Services does not endorse, recommend, or support the content of any documents provided by the Client.

Ø  Look See Editing Services assumes no responsibility or liability for the infringement of third party copyright. By providing Look See Editing Services with any form of documents or information, the Client declares that they are authorised to use any and all information provided for the purposes of service or payment of service.

Ø  It is the Client’s responsibility to ensure all dates, facts, figures, tables, graphs, and other technical information is correct unless specifically stipulated and scoped in the statement of work. 

Urgent Documents

Ø  A premium surcharge of 20% is added to the total amount invoiced if a document is required to be proofread and/or edited within 24 hours.

Payment Terms

Ø  Once the quotation is accepted the Client is required to pay a deposit of 50% of the total amount quoted prior to work commencing. Once proofreading and/or editing services are completed, Look See Editing Services will issue an invoice to the Client. The Client is then required to pay the final amount within 7 days of the invoice date. All documents will be returned to the Client once full payment is made.

Ø  Payments are to be made via direct bank deposit and such details will be provided on the invoice.

Ø  Payments are to be made in Australian dollars.

Ø  For larger projects, or projects with long timelines, Look See Editing Services reserves the right to request payment by instalments.

Pricing Terms

Ø  Look See Editing Services reserves the right to change rates at any time. All projects are booked in hourly blocks and will be individually priced according to the task.   Prices vary depending on the complexity and size of the task and any time constraints.  There is a minimum charge of AUD$45.00 for any service.

Ø  Any project requiring work outside the hours of  8.30 a.m. to 5.00 p.m. Monday to Friday will be subject to a higher rate.

Ø  Should a Client be dissatisfied with the proofreading and/or editing services, Look See Editing Services will review the document once more upon completion of services at no extra cost provided full payment has already been made.  Any further changes will be charged at the original rate quoted.

Confidentiality

Ø  Look See Editing Services is committed to providing a secure, reliable and confidential service to our Clients.

Ø  All information submitted by the Client remains confidential. Look See Editing Services will not disclose to any third party the content of any material submitted to Look See Editing Services by the Client.

Ø  Ownership of any intellectual property generated or created through Look See Editing Services automatically resides with the Client.

Technical Disclaimer

Ø  Look See Editing Services will make every effort to meet deadlines and communicate with Clients in the case of technical problems.

Ø  Look See Editing Services is not liable or responsible for service delays resulting from unforeseen circumstances such as technical problems including server or connection issues, that are beyond our control or from any other cause relating to your access to or your inability to access the system or these materials, whether or not the circumstances giving rise to such cause may have been within the control of Look See Editing Services or of any vendor providing software or services support.

Archiving of Submitted Documents

Ø  Each Client is to inspect returned documentation and advise the Look See Editing Services administrator of any amendments within three (3) days of receipt.

Ø  Look See Editing Services will archive copies of electronically edited work for 30 days from the date of returning documents to the Client. Should a Client lose or delete his/her proofread and/or edited text, Look See Editing Services may be contacted within this time period to retrieve the materials.

Returning Documents

Ø  Look See Editing Services will return work to the Client in electronic format, either by email (preferred method), disk or USB (if provided). Printing will be the responsibility of the Client unless specifically stipulated and scoped in the statement of work.

Ø  If the Client requests the postage/courier delivery of documents, all delivery costs will be covered by the Client. Look See Editing Services will not be held responsible for delays or losses due to events beyond its control (Australia Post/courier delivery delays, etc.).

Ø  Look See Editing Services cannot be held liable for any damage to, or loss of information.

Ø  Look See Editing Services cannot be held responsible for the outcome resulting from the use of any of its services including school/university grades, business sales and any other purpose for which Look See Editing Services documents are used.

Cancellations

Ø  If the Client wishes to cancel his/her acceptance of the quote, Look See Editing Services will invoice the Client for any work completed to date. There is no cancellation fee. The Client must advise Look See Editing Services in writing of the request not to proceed with work. Look See Editing Services also reserves the right to reject any work.

Termination or Refusal/Denial of Service and Contractual Obligations

Ø  Look See Editing Services reserves the right to terminate all service or contractual obligations with the Client in any case where the Client violates any of the Terms and Conditions.

Ø  Look See Editing Services can terminate operation of this site, services, or its trading name at any time and for any reason.

Ø  Look See Editing Services reserves the right to refuse service to any Client or prospective Client for any reason.

Security

Ø  Look See Editing Services use industry-standard security measures on our computer systems, databases, and communication networks that are designed reasonably to protect information contained within our systems from misuse, loss, unauthorised access, modification or disclosure.

Ø  Look See Editing Services use strict procedures and security features to try to prevent unauthorised access. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of your information transmitted to the Website; any transmission is at your own risk.

Ø  Look See Editing Services will not be held liable for online theft or fraud.

Service Quality and Standards

Ø  All documents are proofread and edited to a high and exacting standard. Look See Editing Services provides Clients with the best possible quality of service. However, Look See Editing Services provides no guarantee that a Client’s work will be error free.

Ø  While Look See Editing Services is committed to making the best efforts possible to match a Client’s requested tone and style, we cannot be held responsible for not meeting a Client’s expectations in terms of a creative or stylistic result. If Look See Editing Services has any questions for the Client in relation to creativity or style and it cannot reach the Client at the Client’s indicated email address or phone number, Look See Editing Services will choose a style that the editor feels is most suitable.

Ø  Look See Editing Services is not responsible for delays in service as a result of technical problems or other unforeseen circumstances.

Modification to Terms and Conditions

Ø  Look See Editing Services Terms and Conditions and website can be modified, amended, altered, changed, reorganised, rewritten or revoked at any time and for any reason.

Links to External Websites

Ø  Look See Editing Services is not responsible for the contents of any linked website. Look See Editing Services makes no representations or warranties on any linked website. Links do not imply that Look See Editing Services endorses or is affiliated or associated with the entity that owns or is responsible for any linked website. If you decide to visit any linked websites, you will do so at your own risk.

Indemnification

Ø  The Client irrevocably agrees to indemnify and hold Look See Editing Services, its subsidiaries, affiliates, agents, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of the Client’s use of the site or service, the violation of the Terms and Conditions by the Client, or the infringement by the Client of any intellectual property or other right of any person or entity.

Entire Agreement

Ø  These Terms and Conditions contain the entire agreement between the parties and each party acknowledges they have not relied upon any written or oral representations made to them by the other party.